Bits For The Boat

Terms and Conditions

Here you can find a detailed explanation of our Terms and Conditions, Delivery Charges and Privacy Policy.

Delivery Charges

The following is a guide to our shipping charges to the Uk, Scotland, Northern Ireland, Isle of Man, Channel Islands and Scilly Isles

The following is a guide to our shipping charges to the rest of the world .

There may be some items which are more to ship then quoted.  If this happens we will be in contact with the customer to explain the extra cost.

Terms and ConditionsFree Shipping Offers ONLY INCLUDE the Uk, Scotland, Northern Ireland, Isle of Man, Channel Islands and Scilly Isles

These Terms and Conditions apply to all transactions on this site. Please read them carefully. They do not affect your statutory rights.

You will be asked to read and accept the terms and conditions each time you place an order, to ensure that you are familiar with the most current ones.

We may decline all or part of your order for any reason, in which case we will  email to tell you so.

We will tell you if your payment details cannot be authorised for any reason and may invite you to pay by another method.

All prices and charges on this site are shown in UK pounds sterling. They include any VAT payable, but exclude delivery charges.

After submitting an order to us we will pass you over to our trusted payment-processing partner (Protx or Paypal) to allow you to provide your payment details in the most secure environment.

NB. At no point do we store your credit/debit card details on our own computer systems.

Any notification e-mails are acknowledgments, not acceptance of your order.

The total cost of your order will be the price of the products you order, plus the applicable delivery charge. All these will be set out clearly before entering payment details.

If you order products from our site for delivery outside the UK ,they may be subject to import duties and taxes which are levied when the delivery reaches your specified destination. We have no control over such charges and cannot advise on the likely amount you could be charged. We advise you to check your local customs office for further information before placing your order.

We try very hard to ensure that all information on this site is accurate. However, occasionally, an error can occur. If we discover an error in the price, description, or quantity available of a product you have ordered, we will contact you and will offer an alternative product, a full refund or the original product subject to the newly revised price, description and or amended quantity.

We accept payment by MasterCard, Visa, Delta, Switch, Electron, Solo, Amex and other debit cards. Payment is deducted when our partner payment provider processes your order.

Right to Cancel

You may cancel your order at any time prior to your order being processed by telephoning 0845 519 1633 or emailing info@bitsfortheboat.com quoting your name, address and order reference number. Once BitsForTheBoat receives notification from you that you wish cancel to your order, any sum debited from your credit card in relation to your order will be re-credited to that credit card account as soon possible and in any event within 30 days.

Returns

If you are not entirely happy with your purchase, you may return your order within 14 days of delivery by telephoning 0845 519 1633 or emailing info@bitsfortheboat.com quoting your name, address and order reference number.

The items must be unused and in their original condition. Any packaging must also be in the same condition as when received.

Please arrange for return delivery to the following address:

BitsfortheBoat
PromoMachine HQ
La Route des Quennevais
St Brelades
Jersey

JE3 8FP

Please note that we cannot accept responsibility for items lost in the post without proof of postage. We advise all customers to use recorded delivery where possible.

Bitsfortheboat reserve the right to make a 10% restocking charge for any goods which are not returned in mint condition or to refuse to accept such goods, at its sole discretion. Bitsfortheboat also reserves the right to make a charge for collecting goods from your premises in the circumstances where they are not defective but you have cancelled your order.

Once Bitsfortheboat receives notification from you that you wish to return your order, any sum debited from your credit card in relation to your order will be re-credited to that credit card account within 30 days of receiving the goods you wish to return. You will be liable for any charges incurred in returning the goods to BitsForTheBoat.

If you would like us to replace the goods with another size or colour, we will charge carriage on the replacement

Deliveries

We cannot be held responsible for delays or lost packages if an incorrect or incomplete address is supplied.

Signed for deliveries - please make sure you keep the receipt enclosed with your goods.

Fraud/Verification Checks

From time to time, we receive possible fraud alerts regarding payments we are processing on the site. This is quite normal and can often be due to a mis-type postcode or a customer moving house etc. Depending on the circumstances, and for your security, we may place your order on hold temporarily whilst we carry out a simple verification of your details. This will quite often involve a very brief phone call from one of our operatives and is nothing to worry about.

General

These terms and conditions are subject to the laws and exclusive jurisdiction of the Island of Jersey, Channel Islands. We do not accept amendments to these terms and conditions.

Your data protection rights are set out in our Privacy Policy.

Additional terms and conditions may apply for prize competitions, pre-release orders and our added value services and offers. If so, you will be alerted to them at the relevant juncture.

These terms and conditions only cover the Bitsfortheboat website. Any other websites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content or operation of websites, which are not under our control. We are required by law to tell you that sales can be concluded in Jersey only and that no public filing requirements apply.

Privacy Policy

Bitsfortheboat is committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with Jersey Law). The information we collect about you enables us to process your order and provide you with the best service possible. We only send promotional emails, which you can unsubscribe from, and do not pass your details onto third parties without your prior consent.

Your Details

We will need the following information in order to process and fulfil your order, and to notify where applicable the status of your order:

• Your name
• Address
• Phone number
• Email address

We will never collect sensitive information about you without your consent, however additional information you give us will be used for personalisation purposes. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" (a small piece of electronic information), which would be stored on your browser. Unless you modify your browser settings, information collected this way can be used to identify you.